What happens when I buy online?
- Payment
We accept Paypal and all credit card payments.
- Confirmation
After you've made a payment we'll show you a confirmation on-screen then send you a confirmation email. If you don't receive an email within 24 hours have a peek in your junk box as they can sometimes end up there. If you still can't find it, please contact us on 21 482 957
- Delivery
All orders received by noon are delivered the next day.
Orders from Gozo received from Monday to Thursday before noon will be delivered the next day. Orders received on Friday, Saturday and Sunday will be delivered the following Monday.
DELIVERY FEE of €6 on all orders to Malta and Gozo under €50
IMPORTANT NOTE (CHRISTMAS PERIOD):
Orders received by the 22nd of December will be delivered on the 23rd. Orders received on the 23rd and after will be delivered on the 28th of December.
IMPORTANT NOTE:
Personalised Rubber Stamp orders do not qualify for next day delivery, for more info see the Personalised Rubber Stamp product description
- Returns
Changed your mind? Kindly return the item in-store and make sure that:
- All packaging must be intact so that the item is in a re-saleable condition.
- You are able to provide a valid proof of purchase – the copy of your receipt from the store.
IMPORTANT NOTE:
Personalised items are not returnable.
- Faulty Items
If you have bought an item from us that proves to be faulty, please let us know as soon as the fault becomes apparent so we are able to help.
We reserve the right to test the product before accepting it back for refund or replacement.
